WHAT DO I NEED TO GET EE TV?
To get EE TV, you need a few things:
- EE Home Broadband - if you're already a customer, you'll need to sign up for a new 18 month contract for EE TV and Home Broadband
- A pay monthly or pay as you go account with us (EE, Orange or T-Mobile)
- A TV with a spare HDMI socket or SCART socket
- A broadband speed of at least 4 megabits per second (4 MBps) - you can check in our guide to testing your broadband speed
- A TV aerial - rooftop or loft aerials work best. Satellite dishes won't work and a set-top aerial is not recommended
- To live in a digital TV area with a good signal strength - head over to the coverage checker at digitaluk
Do I need a TV aerial to get EE TV?
Yes, you'll need a working aerial (ideally rooftop) to get your digital TV channels and programme guide.
If you're already getting Freeview via your aerial, then you're probably ok. If you receive the channels below on these specific channel numbers, then you are using the correct type of digital aerial.
- ITV2 on channel 6
- Dave on channel 12
- ITV3 on channel 10
- Music on channel 18
If you don't have an aerial, we recommend you use an installer registered with either:
How do I check if I have a compatible TV aerial?
A rooftop aerial is not a dish. It's not freesat, Virgin or Sky. Look at some rooftops nearby you and something you see that isn't a satellite dish is probably a rooftop aerial.
Do I need an aerial point in the same room as my EE TV box?
You may be able to get a long aerial cable, but your first thinking should be to put your EE TV box in the room with the aerial point.
What if I live in a block of flats with a communal aerial?
If you already get Freeview, then you're all set. If you can't, it may be that the signal isn't strong enough and you may need to check with your landlord or housing association.
Can I use an indoor or mobile aerial?
You can, although the signal may be too weak to get a good quality picture or the full range of channels.
That said, if you already get good reception from this method then it may still work for your EE TV box.
Do you recommend an aerial signal booster?
Before you try one, there are some other ways to improve your signal. Go to www.digitaluk.co.uk to get some handy tips.
Do I need a TV License to watch EE TV?
Do I need an HDMI socket on my TV to get EE TV and what is it?
HDMI stands for High Definition Media Interface. You need an HD Ready TV and that will normally have an HDMI socket on it. You need an HDMI socket on your TV to connect EE TV. You can find at the back or the side of your TV. It looks a bit like a USB port, but wider.
What if I don't have a spare HDMI socket on my TV?
If you don't have an HDMI socket then you can use a SCART cable. Simply tell us when ordering and we'll send you one that fits your EE TV box.
How fast does the speed of my broadband line need to be?
Most of the content you'll watch from day to day uses a Freeview signal and your EE TV's hard drive. Only On Demand content is affected by the speed of your broadband connection.
If you'd like more help, see our guide testing your broadband speed.