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EE TV, BROADBAND & CALLS PACKAGES

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Home broadband

Broadband and calls packages
  • EE TV, Broadband & Calls packages
  • Broadband & Calls packages
Unlimited EE Broadband & Calls
Only £1 per month for 12 months*
Plus line rental from £13.75**
See what package I can get:
Check my line speed and availability

* Introductory offer: £1 a month for 12 months then £9.95 a month (12 month contract). Customers outside of our network area pay £24.95 a month.
** Line rental £13.75 a month if you pay 12 months upfront (£165), otherwise £16.40. Also includes weekend landline calls. Terms and conditions apply.

  Weekend calls only Anytime & Mobile calls International Extra
Buy Now Buy Now Buy Now
Broadband speeds up to 17Mb/sec
Unlimited downloads
Broadband speeds up to 17Mb/sec
Unlimited downloads
Anytime mobile calls
1000 minutes to UK mobiles at anytime during the week
Anytime mobile calls
1000 minutes to UK mobiles at anytime during the week
Anytime UK landline calls
Inclusive calls at any time to UK landlines starting 01, 02, 03, 0845 and 0870(service charge applies to 0845/0870 calls*)
Anytime UK landline calls
Inclusive calls at any time to UK landlines starting 01, 02, 03, 0845 and 0870(service charge applies to 0845/0870 calls*)
International calls
Landline to landline calls to 30 countries including selected European countries, US, Australia and Canada.
International calls
Landline to landline calls to 30 countries including selected European countries, US, Australia and Canada.
The International Extra add-on gives you landline to landline calls to another 52 countries including Pakistan, India, Bangladesh and South Africa.
 
The International Extra add-on gives you landline to landline calls to another 52 countries including Pakistan, India, Bangladesh and South Africa.
Weekend UK landline calls
Inclusive calls to UK landlines starting 01, 02, 03, 0845 and 0870 between midnight Friday and midnight Sunday(service charge applies to 0845/0870 calls*)
Weekend UK landline calls
Inclusive calls to UK landlines starting 01, 02, 03, 0845 and 0870 between midnight Friday and midnight Sunday(service charge applies to 0845/0870 calls*)
Inclusive hardware / software
Free award winning Bright Box 1 & 12 months' Norton Online Security
Inclusive hardware / software
Award-winning Bright Box router 1 and 12 months' Norton Online Security
Bright Box router
Bright Box router
Bright Box router
Bright Box router
Bright Box router
Bright Box router
Pay monthly (12 months)
 
Pay monthly (12 months)
£1.00 a month
for the first 12 months then £9.95 a month
£4.95 a month
for the first 6 months then £14.95 a month
£9.95 a month
for the first 6 months then £19.95 a month
Buy Now Buy Now Buy Now
All plans subject to line rental at £16.40 a month
For calls to numbers beginning 084/087/09/118, EE's access charge is 11p/min. For more information, click here
  Weekend calls only Anytime & Mobile calls International Extra
Buy Now Buy Now Buy Now
Broadband speeds up to 38Mb/sec
Unlimited downloads
Broadband speeds up to 38Mb/sec
Unlimited downloads
Anytime mobile calls
1000 minutes to UK mobiles at anytime during the week
Anytime mobile calls
1000 minutes to UK mobiles at anytime during the week
Anytime UK landline calls
Inclusive calls at any time to UK landlines starting 01, 02, 03, 0845 and 0870(service charge applies to 0845/0870 calls*)
Anytime UK landline calls
Inclusive calls at any time to UK landlines starting 01, 02, 03, 0845 and 0870(service charge applies to 0845/0870 calls*)
International calls
Landline to landline calls to 30 countries including selected European countries, US, Australia and Canada.
International calls
Landline to landline calls to 30 countries including selected European countries, US, Australia and Canada.
 
The International Extra add-on gives you landline to landline calls to another 52 countries including Pakistan, India, Bangladesh and South Africa.
Weekend UK landline calls
Inclusive calls to UK landlines starting 01, 02, 03, 0845 and 0870 between midnight Friday and midnight Sunday(service charge applies to 0845/0870 calls*)
Weekend UK landline calls
Inclusive calls to UK landlines starting 01, 02, 03, 0845 and 0870 between midnight Friday and midnight Sunday(service charge applies to 0845/0870 calls*)
Inclusive hardware / software
Free award winning Bright Box 2 & 12 months' Norton Online Security
Inclusive hardware / software
Award-winning Bright Box router 2 and 12 months' Norton Online Security
Bright Box router 2
Bright Box router 2
Bright Box router 2
Bright Box router 2
Bright Box router 2
Bright Box router 2
Pay monthly (18 months)
 
Pay monthly (18 months)
£9.95 a month
for 6 months then £19.95 a month
£9.95 a month
for 6 months then £24.95 a month
£14.95 a month
for 6 months then £29.95 a month
Buy Now Buy Now Buy Now
All plans subject to line rental at £16.40 a month
For calls to numbers beginning 084/087/09/118, EE's access charge is 11p/min. For more information, click here
  Weekend calls only Anytime & Mobile calls International Extra
Buy Now Buy Now Buy Now
Broadband speeds up to 76Mb/sec
Unlimited downloads
Broadband speeds up to 76Mb/sec
Unlimited downloads
Anytime mobile calls
1000 minutes to UK mobiles at anytime during the week
Anytime mobile calls
1000 minutes to UK mobiles at anytime during the week
Anytime UK landline calls
Inclusive calls at any time to UK landlines starting 01, 02, 03, 0845 and 0870(service charge applies to 0845/0870 calls*)
Anytime UK landline calls
Inclusive calls at any time to UK landlines starting 01, 02, 03, 0845 and 0870(service charge applies to 0845/0870 calls*)
International calls
Landline to landline calls to 30 countries including selected European countries, US, Australia and Canada.
International calls
Landline to landline calls to 30 countries including selected European countries, US, Australia and Canada.
 
The International Extra add-on gives you landline to landline calls to another 52 countries including Pakistan, India, Bangladesh and South Africa.
Weekend UK landline calls
Inclusive calls to UK landlines starting 01, 02, 03, 0845 and 0870 between midnight Friday and midnight Sunday(service charge applies to 0845/0870 calls*)
Weekend UK landline calls
Inclusive calls to UK landlines starting 01, 02, 03, 0845 and 0870 between midnight Friday and midnight Sunday(service charge applies to 0845/0870 calls*)
Inclusive hardware / software
Free award winning Bright Box 2 & 12 months' Norton Online Security
Inclusive hardware / software
Award-winning Bright Box router 2 and 12 months' Norton Online Security
Bright Box router 2
Bright Box router 2
Bright Box router 2
Bright Box router 2
Bright Box router 2
Bright Box router 2
Pay monthly (18 months)
 
Pay monthly (18 months)
£19.95 a month
for 6 months then £29.95 a month
£19.95 a month
for 6 months then £34.95 a month
£24.95 a month
for 6 months then £39.95 a month
Buy Now Buy Now Buy Now
All plans subject to line rental at £16.40 a month
For calls to numbers beginning 084/087/09/118, EE's access charge is 11p/min. For more information, click here

See what packages you can get

Pop in your post code and landline, to see what you can get with EE.
Your postcode and landline (optional) allow us to locate your property and the broadband speed we can supply. Your landline is optional but allows us to provide you a more accurate report of your speed than just your postcode.
Please only enter your landline if you are happy to receive a calls from us about EE broadband and other EE products and services
Yes
No
I am an existing EE, Orange or T-Mobile mobile customer
Check availability
EE TV. It's simply great television. On your telly, tablet or phone
Our TV service is a completely new way for you and your family to enjoy your television at home.

It works seamlessly with up to three compatible tablets or phones. You can watch anything that's on your EE TV box, including your recordings, in any room in the house. It also comes with over 70 free channels, Pause, Rewind, Record and Catch Up and On Demand with HD quality.
More info about EE TV

All about Broadband

It's easy to switch

Convinced it's a great deal but don't fancy the switch? We'll take the hassle away.

Find out more >
FAQs

Your questions answered.

View FAQs >
Are you a Broadband customer?

Find out how to get more from your Broadband.

Discover more >

THE BENEFITS OF BEING WITH EE

Exclusive Wembley benefits

The chance to win exclusive tickets for events at Wembley.

Wembley connected by EE >
Safe and sound

Norton Online Security - peace of mind for you and your family. Free for a year (Usually £59.99).

Discover Norton 360 >
Free weekend calls

All our broadband and fibre packages come with free weekend calls.

More info >
Still in Contract?

Sign up today and receive up to £100 for any early termination fees you incur from your current provider.

Contract Buy out >
Up and running in no time

Our award-winning router is so clever, it doesn't need an engineer and so strong, it will provide a superfast connection.

Discover the Bright Box >
Award Winning broadband

Great bundles, great extras and great technology. Just some of the reasons to choose our award winning broadband

Already an EE broadband Customer?

More Oomph around the house

For a faster online experience, just upgrade to superfast Fibre Broadband today.

Upgrade to Fibre >
Love your landline

Landline calls to virtually anywhere, anytime, even to international numbers.

Upgrade to Anytime & Mobile calls >

See what packages you can get

Pop in your post code and landline, to see what you can get with EE.
Your postcode and landline (optional) allow us to locate your property and the broadband speed we can supply. Your landline is optional but allows us to provide you a more accurate report of your speed than just your postcode.
Please only enter your landline if you are happy to receive a calls from us about EE broadband and other EE products and services
Yes
No
I am an existing EE, Orange or T-Mobile mobile customer
Check availability

help & support

Peace of mind with superfast support

Peace of mind with superfast support for EE TV, Broadband & Fibre

Get Help >

EE TV's technology is clever and easy to use.

Set up >

Fast, reliable and what's more, it's easy to set-up

Set up >

One phone call & we can set up your EE TV, broadband & landline in your new home - free of charge.

Moving Home? >

Your questions answered

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FAQs
WHAT DO I NEED TO GET EE TV?

To get EE TV, you need a few things:

  • EE Home Broadband - if you're already a customer, you'll need to sign up for a new 18 month contract for EE TV and Home Broadband
  • A TV with a spare HDMI socket or SCART socket
  • A broadband speed of at least 4 megabits per second (4 MBps) - you can check in our guide to testing your broadband speed
  • A TV aerial - rooftop or loft aerials work best. Satellite dishes won't work and a set-top aerial is not recommended
  • To live in a digital TV area with a good signal strength - head over to the coverage checker at digitaluk
Do I need a TV aerial to get EE TV?

Yes, you'll need a working aerial (ideally rooftop) to get your digital TV channels and programme guide.

If you're already getting Freeview via your aerial, then you're probably ok. If you receive the channels below on these specific channel numbers, then you are using the correct type of digital aerial.

  • ITV2 on channel 6
  • Dave on channel 12
  • ITV3 on channel 10
  • Music on channel 18

If you don't have an aerial, we recommend you use an installer registered with either:

How do I check if I have a compatible TV aerial?

A rooftop aerial is not a dish. It's not freesat, Virgin or Sky. Look at some rooftops nearby you and something you see that isn't a satellite dish is probably a rooftop aerial.

Do I need an aerial point in the same room as my EE TV box?

You may be able to get a long aerial cable, but your first thinking should be to put your EE TV box in the room with the aerial point.

What if I live in a block of flats with a communal aerial?

If you already get Freeview, then you're all set. If you can't, it may be that the signal isn't strong enough and you may need to check with your landlord or housing association.

Can I use an indoor or mobile aerial?

You can, although the signal may be too weak to get a good quality picture or the full range of channels.

That said, if you already get good reception from this method then it may still work for your EE TV box.

Do you recommend an aerial signal booster?

Before you try one, there are some other ways to improve your signal. Go to www.digitaluk.co.uk to get some handy tips.

Do I need a TV License to watch EE TV?

Yes.

Do I need an HDMI socket on my TV to get EE TV and what is it?

HDMI stands for High Definition Media Interface. You need an HD Ready TV and that will normally have an HDMI socket on it. You need an HDMI socket on your TV to connect EE TV. You can find at the back or the side of your TV. It looks a bit like a USB port, but wider.

What if I don't have a spare HDMI socket on my TV?

If you don't have an HDMI socket then you can use a SCART cable. Simply tell us when ordering and we'll send you one that fits your EE TV box.

How fast does the speed of my broadband line need to be?

Most of the content you'll watch from day to day uses a Freeview signal and your EE TV's hard drive. Only On Demand content is affected by the speed of your broadband connection.

If you'd like more help, see our guide testing your broadband speed.

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Discounts and Offers
WHAT OFFERS CAN I GET?

If you're within our network area (you probably are, as it covers 85% of the UK), you'll get our best offers for Fibre and Broadband. To see what's available, enter your landline number and / or your postcode in our Availability Checker.

Are calls included?

All EE pacakges include landline calls

All our packages include weekend calls to UK landlines (midnight Friday to midnight Sunday). If you'd also like Anytime calls to UK landlines and 1000 minutes to UK mobiles and calls to landlines in 30 international destinations, you can add these to your Fibre or Broadband plan for just an additional £5 a month (on our current plans excluding offers). Calls to 30 International call destinations; these are calls from your landline to landlines in Australia, Austria, Belgium, Bulgaria, Canada (inc mobiles), Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden and USA (inc mobiles).

KEEP IN TOUCH ABROAD FOR THE EQUIVALENT OF JUST 1P A MINUTE
Do you want to keep in touch with family and friends abroad - but want to pay less?
Our new International Extra add-on gives you 500 minutes from your UK landline to landlines in 52 new countries for just £5 more a month than the Anytime & Mobile + International Calls plan. That's the equivalent of just 1p a minute.
Countries you can call include Pakistan, India, Bangladesh and South Africa. The Anytime & Mobile + International Calls plan also gives you inclusive landline calls to 30 other countries including certain European countries, US, Australia and Canada. Plus you get 1000 minutes of calls to UK mobiles, and inclusive calls to personal and business landlines in the UK starting 01, 02 and 03. EE will not apply its access charge for inclusive calls to numbers beginning 0845 and 0870. The service charge set by the organisation you are calling will still apply. Click here for more information

International Extra includes 500 minutes to landlines in the following 52 countries: Andorra, Iceland, Puerto Rico, Argentina, India, Russia, Bahamas, Indonesia, San Marino, Bahrain, Israel, Singapore, Bangladesh, Japan, South Africa, Bermuda, Kazakhstan, South Korea, Brazil, Liechtenstein, Switzerland, Brunei, Macao. Taiwan, Chile, Malaysia, Thailand, China, Martinique, Trinidad and Tobago, Colombia, Mexico, Turkey, Costa Rica, Monaco, Uruguay, Croatia, Morocco, Venezuela, Dominican Republic, Norway, Vietnam, French Guiana, Pakistan, Virgin Islands (US), Georgia, Panama, Zambia, Guadeloupe, Paraguay, Hong Kong, Peru.

Check our phone tariffs for more information.

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What Speeds can I get?
WHAT SPEEDS CAN I GET?

EE Broadband average speeds are up to 17Mb/sec, and our Fibre average speeds are up to 76Mb/sec: to check the speed available to your home, simply enter your landline number and / or postcode in our Availability Checker.

IS THE BROADBAND DATA ALLOWANCE REALLY UNLIMITED?

Yes. Unlimited means unlimited. Customers within our network area on any unlimited Fibre or Broadband plan have an unlimited data allowance. This means you can browse, download, stream videos and play games online without worrying about usage caps or extra costs. For more information check our Traffic Management Policy.

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Switching to EE
What does it take to switch to EE?

It couldn't be easier to join us. Simply choose your package online, enter your details and we'll take care of the rest.

How long will it take?

Once you've signed up to an Unlimited Broadband plan from EE, it will normally take up to 10 working days for your Broadband to go active (as long as you don't need an engineer to install a phone line). You can keep using your existing broadband right up until your EE Broadband goes live.

If you need a new phone line, the time taken to get your Broadband up and running will depend on the date of your appointment with our engineer.

Will I be able to keep my existing phone number?

Of course. If you provide us with your existing phone number when you're completing your online order, we'll simply transfer this to EE.

How long will it take for my bright box router to arrive?

Your Bright Box and Quick Start Guide will arrive by post before your Broadband switches to EE. And you won't need to wait in for a delivery, as the Bright Box has been designed to fit through a standard letterbox.

What if I need a new phone line?

If you need a new phone line, simply tick the box requesting an appointment with an engineer when making your online order, and we'll be in touch as soon as this has been arranged for you. A standard installation charge of £60 will be added to your first bill.

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Service
Joining EE Broadband.

We have dedicated teams to help you with any question or query to ensure a smooth transition to your new EE broadband service.

Getting you up and running

You will receive your easy to follow set up guides with our award winning Bright Box router.

Support

Our technical support experts are ready to answer any question you may have no matter how technical or trivial they are, that's if you can't find the answers on our comprehensive online help section first.

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Legals
Legals

Different minimum terms apply. Subject to credit check. Customers outside of our network area pay additional £15.00 a month, 20GB cap applies, TV not available.

Pay line rental in advance

Payment is a one off charge for 12 months, paid in advance on your first bill, and paid annually thereafter. Non-refundable.

EE TV and Fibre Broadband offers

Half price fibre connection
Offer available to new EE TV & home broadband customers only. Consumer plans only.
Join an EE TV & Fibre broadband and calls plan direct from EE and we'll also give you half price fibre connection, a £25 charge, usually £50. You'll see a credit on your first bill reflecting the connection discount. Prices may go up during your plan. How fast your Fibre Broadband will be will depend on a couple of things; firstly, how far you are from the nearest street cabinet that connects you to our network; and secondly, how many other people are using the network at the same time as you. Our Fibre Broadband terms apply.

£100 to switch

Available only to customers who are currently in contract for their broadband and calls package with another provider. We will pay any amount up to a maximum of £100 to cover any monthly outstanding payments for line rental or monthly call plans. This does not include any outstanding call charges. To get this you must inform us when joining you are still in contract with your current provider. You will have to pay the provider any amount they ask for. Once you have done that go to ee.co.uk/buyout to fill out your claim within 90 days of your EE service being activated - you'll need to provide us with the relevant paperwork. We will then refund the amount agreed to you as a credit on your EE broadband account, with any remainder paid to your bank account, within 60 days.

Most reliable broadband for staying connected

Based on Ofcom report on UK fixed-line broadband performance, May 2013 (published 7 August 2013). Figure 4.8 on page 25 shows that in May 2013, EE customers experienced less latency than BT, Karoo, Plusnet, Sky and TalkTalk customers. Figure 4.24 on page 33 shows that in May 2013, EE customers experienced less jitter than BT, Plusnet, Sky and TalkTalk customers. This means that EE broadband is good for real time services such as Skype, video calling and gaming.

Faster maximum broadband speeds than TalkTalk

Faster maximum broadband speeds than TalkTalk: Based on Ofcom report on UK fixed-line broadband performance, May 2014 (published 3 October 2014). Figure 2.2 on page 13 shows that in May 2014, EE customers experienced higher maximum download speeds than TalkTalk customers.

EXISTING CUSTOMER

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*EE will not apply its access charge for inclusive calls to numbers beginning 0845 and 0870. The service charge set by the organisation you are calling will still apply. Click here for more information

Need help? Call 0844 873 8586

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If you would like to speak to someone about mobile broadband or a dongle or if you are calling about your mobile.

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Want to upgrade your existing EE broadband package

Upgrade online or Call 0800 0790571

If you're already an EE Broadband Customer or have recently ordered broadband and have a query

Get Broadband Help or Call 0844 873 8586

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